(+44) 0113 2564664 info@anglocarbon.com

Service

Anglo Carbon’s success is due to our exceptionally high levels of customer service, with an average service level of 98.4% for our carbon brushes and automobile brushes being despatched the same day. We also specialise in Kanban and consignment stock agreements for products which have a slightly longer lead time.

As an engineering led company, our materials technologists have spent their working lives in carbon and graphite based materials or polymers. So too have our internal sales, production staff and field application engineers, or recruited out of the markets we serve for their expertise.

This in-house knowledge, allows us to quickly identify and specify materials for you, and offer a quotation and precise delivery date without undue delay, whether it’s for an electrical, mechanical or high temperature application.

We take our service levels very seriously; our aim is to meet our customers technical, commercial and service needs through a program of continuous improvement in reducing waste and lead times, both in production and time to quotation. This policy also extends to our choice of courier and hauliers, to ensure your delivery requirements are fulfilled.

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